Consumer Alert: Legendary Journeys, Inc. Claims Due May 14

TALLAHASSEE, Fla.—Attorney General Pam Bondi today issued a Consumer Alert about Legendary Journeys, Inc., a Sarasota-based travel agency that has closed its doors and filed an assignment for the benefit of creditors proceeding in state court. Customers who booked travel through Legendary Journeys, and had travel plans cancelled due to the closing of the company, may be eligible for a refund of deposits paid and/or a refund of travel insurance premiums paid.

There are two separate processes consumers must follow to seek refunds:

Refunds for Travel Deposits:

Customers must file a proof of claim in the court proceeding by May 14, 2018 and submit the claim to the assignee, Larry S. Hyman, or the claim will be barred. 

To download the proof of claim form, click HERE.

Claims can be submitted either by email or mail to:

For questions about claims or the claims process, please contact Mr. Hyman’s office at (813) 875-2701.

Refunds for Travel Insurance Premiums:

The Florida Department of Financial Services, the state agency responsible for licensing insurance firms in Florida, is assisting eligible consumers with refunds for travel insurance premiums.

Consumers may receive an email from ConsumerServices@MyFloridaCFO.com providing more information on how to request a refund of any travel insurance premiums paid for policies relating to cancelled Legendary Journeys trips.

Consumers may also call the DFS Consumer Helpline at (877) 693-5236, or at (850) 413-3089 if calling from outside of Florida to obtain additional information.

DFS is asking consumers to submit a copy of their travel insurance purchase receipt and supporting documentation to the department for review, including trip confirmation receipts and any other documentation that confirms the purchase of travel insurance.

Consumers can submit documents to DFS by:

· Submitting an online complaint, HERE;

· Sending an email to Consumer.Services@MyFloridaCFO.com;

· Sending documents to 200 East Gaines Street, Tallahassee, Florida 32399;

· Faxing documents to (850) 413-1550; or

· Calling the department’s Insurance Consumer Helpline at (877) 693-5236, or at (850) 413-3089 if calling from outside of Florida.

The Attorney General’s office is not authorized to represent private individuals or provide legal advice, but will continue to monitor the progress of this matter. The Attorney General’s office has a consumer protection investigation against Legendary Journeys that is active and ongoing.