Beware of Robocall, Phishing and Imposter Scams as Florida Reopens

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TALLAHASSEE, Fla.—Attorney General Ashley Moody today issued a Consumer Alert urging continued vigilance as Florida slowly starts to reopen. Many retail stores, restaurants and other businesses in select industries are already partially open. Scammers may try to exploit the now expanding marketplace to take advantage of consumers and small businesses.

Attorney General Ashley Moody said, “As Florida businesses begin to slowly and thoughtfully re-emerge, scammers will look for ways to exploit the reopening to make a dishonest dollar. I want Floridians and business owners to be on the lookout for new scams associated with reopening and report fraud to our office.

“Scammers will likely use the same nefarious tactics that they have been using to target Floridians throughout the COVID-19 crisis—robocalls, phishing emails and imposter scams, to name some of the most common. They will just use them in different ways, utilizing new messages about the crisis to get a consumer’s attention. So, don’t be fooled. Stay alert and stay informed about government orders and actions regarding reopening as well as the latest scams.”

To guard against scams, Floridians should:
Hang up on robocalls offering products or services. Do not press any buttons and do not offer any personal or financial information;
Avoid clicking links on email solicitations or ads offering free COVID-19 tests, business loans or too good to be true prices on pandemic-related products;
Never trust the number on a caller ID display, as spoofing technology allows scammers to change the display on an incoming call so that it appears to be coming from a government entity; and
Research a website or organization thoroughly before purchasing a product, scheduling a service or providing any personal information. Reports of scammers creating fake COVID-19 websites to rip off consumers abound.

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